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“…It was an unfortunate situation, but was made more tolerable by your proactive and professional handling of the case. …your collaboration exemplifies the benefits of a team approach. While I hope not to need your services again, it was a pleasure working with you and I wish you all the best.”
- A MAG Mutual Insured Physician
When recently polled on MAG Mutual’s defense of physicians, one quote stood out referring to how we handle the defense of our policyholders from a malpractice claim. The quote paraphrased Twain’s famous quote about the size of the fight in the dog, and went on to describe their relief and confidence after working with our Claims Department.
With so much at stake, we will never settle a case to just make it go Away, Chairman of the Board, Dr. Roy Vandiver explains why MAG Mutual is so rigorous in defending policyholders. “We do everything possible to defend our policyholders to the end. These are not only reputations and careers we’re defending, but they’re also our friends
and neighbors – that drives every decision we make regarding our policyholders.”
With that philosophy, a jury recently delivered a milestone we’re happy to boast about – the 607th defense victory in Georgia, bringing our win rate to four out of every five cases taken to verdict since the company began. Matt Mitcham, Sr. Vice President of Claims explains further. “We really are prepared. As one of the few companies providing local,
superior claims management and legal defense, our process is one that really, seriously puts the best interests of our insureds at the forefront of our decision making.”
Since the early 80’s, when our first Physician-only Claims Committee met to discuss the first claims, through today, the legacy of aggressive claims management and smart defense of physicians continues. For more, go to and click on Our Expert Defense under the At Your Service tab.
